Privacy Policy
Last updated: October 2026
1. Introduction
LUXELITE Ghana Limited respects your privacy and is committed to protecting the personal information you provide when using our website and services.
2. Information We Collect
When you create an account, place an order or contact us, we may collect information such as:
- Your name
- Phone number
- Email address
- Delivery address
- Order and transaction information
- Messages or enquiries you send to us
3. How We Use Your Information
We may use the information we collect to:
- Process and fulfil your orders.
- Contact you about your order.
- Provide customer support.
- Manage your customer account.
- Maintain and improve our website.
- Prevent fraudulent or unauthorised activity.
4. Payment Information
Payments made through our website are processed through our payment provider.
LUXELITE does not request or store your mobile money PIN, card PIN or other confidential payment credentials.
5. Protection of Your Information
We take reasonable steps to protect customer information against unauthorised access, misuse, alteration or disclosure.
However, no online system can be guaranteed to be completely secure.
6. Sharing of Information
We do not sell customer personal information.
Information may be shared with trusted service providers where necessary to process payments, fulfil orders, provide delivery services or operate our website.
7. Cookies and Website Technology
Our website may use cookies, sessions and similar technologies to maintain login sessions, shopping carts and other essential website functionality.
8. Your Information
If you have questions about the personal information we hold about you or wish to make a privacy-related enquiry, please contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page.